*PLEASE NOTE - IN COMPLIANCE WITH PROVINCIAL REGULATIONS, AGE RESTRICTIONS BASED ON PROVINCIAL LEGISLATION BASED ON THE ORDER DELIVERY ADDRESS MUST BE MET FOR ORDERS CONTAINING ALCOHOL. (EX. ONTARIO'S MINIMUM DRINKING AGE IS 19. THE ORDER MUST BE SIGNED FOR WITH PROOF OF AGE (19+) AT THE TIME OF DELIVERY*

ALL ORDERS CONTAINING ALCOHOL REQUIRE A SIGNATURE FROM SOMEONE 19+ TO DELIVER YOUR PACKAGE!  PLEASE ENSURE THE ADDRESS YOU SELECT TO HAVE SHIPPED TO WILL HAVE SOMEONE AVAILABLE TO SIGN DURING DELIVERY HOURS (MON-FRI 9-6).
*Orders not containing alcohol will not require a signature. 

SEE MAP to check if ICS considers your postal code as RURAL, CITY or OUT OF RANGE 

CITY SHIPPING* $25 FLAT RATE (green pins)
CITY ORDERS OF $150+ (pre-tax) QUALIFY FOR FREE SHIPPING.
City orders generally deliver with 3 business days of our weekly pick-up. 

RURAL SHIPPING $30 FLAT RATE (orange pins)
Rural orders typically deliver within 7-10 business days of our weekly pick-up. 
Due to increased charges we can no longer offer free shipping to rural areas.
If you live in a rural* area we suggest shipping to a city* address if at all possible for faster and more reliable service (work, friend/families house etc).

SHIPPING UNAVAILABLE TO NORTH EASTERN ONTARIO, OR OUTSIDE OF ONTARIO

PLEASE NOTE - WE ARE ONLY ABLE TO SHIP ORDERS OUT ONCE A WEEK AT THIS TIME. ORDERS WILL GENERALLY BE SENT OUT ON THURSDAY MORNINGS. ORDER CUT-OFF WEDNESDAY AT 3PM. ONCE YOUR ORDER HAS BEEN PICKED UP YOU WILL START RECEIVING UPDATES ON THE TRACKING NUMBER. SHIPMENTS ARE LIKELY TO TAKE LONGER TO BE RECEIVED THAN THEY HAVE IN THE PAST.

Please expect longer shipping times in November/December due to increased Holiday package volume. We suggest ordering as early as possible!

ONTARIO SHIPPING ZONES MAP

PLEASE HAVE ORDERS SENT TO A POSTAL CODE CLASSIFIED AS CITY BY ICS IF POSSIBLE FOR FASTER DELIVERY TIMES. WHEN YOU INPUT YOUR SHIPPING ADDRESS AT CHECKOUT, IF YOUR POSTAL CODE IS IN A QUALIFYING ZONE, THE CITY SHIPPING OPTION WILL APPEAR.

IF YOU ARE HAVING YOUR ORDER SHIPPED TO RURAL POSTAL CODE PLEASE EXPECT LONGER SHIPPING TIMES (7-10 BUSINESS DAYS FROM PICK-UP) AS ICS USES A THIRD PARTY COURIER TO COMPLETE THE DELIVERY. THIS CAN ALSO RESULT IN A HIGHER CHANCE OF YOUR PACKAGE BEING DELAYED/LOST/DAMAGED DUE TO THE CHANGE IN HANDS.

IF YOU HAVE A DIFFERENT ADDRESS YOU CAN SHIP TO THAT IS LOCATED IN AN AREA THAT ICS CLASSIFIES AS CITY WE HIGHLY RECOMMEND YOU HAVE YOUR PACKAGE SHIPPED THERE FOR FASTER DELIVERIES. MOST CITY ORDERS DELIVER ON 1-2 BUSINESS DAYS FROM PICK-UP.

ORDERS SHIP WITH ICS COURIER. 

• ICS order tracking numbers will be emailed to you by us and ICS and be available on your online account. Tracking will start to update once the package is scanned by ICS at pick-up.
• ICS WILL MAKE 2 DELIVERY ATTEMPTS. If they are unable to deliver the package, it will be held for pick-up for 3 business days at the closest ICS Facility. If the customer requires more time to pick-up, the hold can be extended by contacting ICS or COPPERHEAD. 
• IF THE PACKAGE IS NOT PICKED UP FROM THE FACILITY IT WILL BE RETURNED TO COPPERHEAD DISTILLERY. 
• ICS uses 3rd Party Couriers to finish the delivery or RURAL orders (Loomis/Canpar etc). These orders will take longer to deliver than order located in CITY areas.